(215) 836-1439 emily@travelfinesse.com

News this morning reported that American Airlines has stopped offering its flights through travel website Orbitz. The issue concerns the fees that American and other airlines must pay travel reservation systems in order to have their flights and prices displayed so that the public can make bookings online. I imagine that at some point, American and Orbitz will come to some kind of agreement, and American will be right back in, but it brings to mind that Orbitz and other online sites are businesses, just like a travel agency, with costs, expenses, fees, etc. They just don’t have a human to say, “Hmmm, I know American flies this route; I wonder where their flights are.”